LOCAL SHIPPING

-Shipping time is usually 3-5 Business Days.

All orders shipped to local governorates are delivered within 6-9 Business Days.

we ship to the below Egyptian Governorates.

-Zone 1 Shipping Rates: 60 Egyptian Pounds Within Cairo, Giza, Helwan & October

-Zone 2 Shipping Rates - 70 Egyptian Pounds (Alexandria)

-Zone 3 Shipping Rates - 75 Egyptian Pounds (Al Sharqia, Asyut, Beni Surf, Dakahlia, Damietta, Faiyum, Gharbia, Ismailia, Kafr El-Sheikh, Mine, Minutia, New Valley, Port Said, Qalyubia)

-Zone 4 Shipping Rates (Aswan - Luxor - Qena - Red Sea): 100 Egyptian Pounds.

*Please keep in mind that during SALE periods, this time can be a little longer.

INTERNATIONAL SHIPPING

Kindly Visit This Page For More Info On International Shipping

For shipping within Egypt, NESAA offers a full-money back guarantee on your order within 7 days of receiving your order. 

Due to safety reasons, opening the package while the courier awaits is no longer permissible. However, for shipping within Egypt, NESAA offers a full-money back guarantee within one week of receiving your order at a reduced rate of ONLY 20 EGP within Cairo, 30EGP for governorates (on returns/exchanges)

We want you to be thrilled with your purchase; however, if you are not fully satisfied with your order, simply follow these steps for a refund or exchange:

Item(s) must be in their original condition and packaging: unworn, unwashed and with all tags attached.

Contacts us via:

Instagram: https://www.instagram.com/nesaaonline/ 

Email: care@nesaaonline.com

Call/WhatsApp: 01002417175

You may schedule an appointment at our showroom to return the product; just whatsApp us on +201002417175

-On sale period, any item ordered at a discounted price can not be exchanged or refunded.

-Open package option cannot be applied on sale items (Packages cannot be opened or tried)